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Ofelia's Cleaning Service LLC

Privacy Policy

Thank you for trusting Ofelia’s Cleaning Service LLC. We are committed to protecting your privacy and your personal data. This Privacy Policy describes how we collect, use and protect the information you provide to us.

Information We Gather

We collect personal information that you voluntarily provide to us, such as name, email address, phone number and other information necessary to provide our services to you.

Use of Information

We use your personal information for the following purposes:

  • To provide and maintain our services.
  • Communicate with you about our services, promotions and updates.
  • Improve and personalize your experience with our services.

Data Protection

At Ofelia’s Cleaning Service LLC, we use your phone number and email address to contact you about current projects, past projects and to send you our monthly email newsletter, which includes monthly promotions, important dates and updates within OCS. We do not share your personal information with third parties or affiliates. You can stop receiving text messages by sending “STOP” at any moment. To unsubscribe from any emails, click the “unsubscribe” option at the bottom of the email received. For more information or additional requests regarding the management of your personal data, please contact us at ofeliascleaningservice@gmail.com.

Consent for SMS Communications

Opt-In for SMS:

By providing your cell phone number on our website, you are explicitly consenting to receive text messages (SMS) from Ofelia’s Cleaning Services LLC. These messages may include appointment reminders, updates about our services and special promotions.

 

How we obtain your consent:

To receive SMS communications, you must provide your cell phone number on the appropriate form on our website and check the box indicating your consent to receive text messages. By doing so, you agree to our privacy policy and terms of use for SMS messages.

SMS Messaging Policy

We strictly comply with telecom operators’ policies regarding SMS messages. We ensure that we:

 

  • Obtain your explicit consent before sending any SMS messages.
  • Provide a clear option for you to opt out of receiving further messages at any time.
  • Do not send SMS messages without your prior consent.

SMS Subscription Cancellation

You may opt out of receiving further SMS messages at any time by replying “STOP” to any message you receive from us. You may also contact us directly through our contact page to request unsubscription.

Information Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration and destruction. We use encryption methods and other security practices to ensure that your information is protected.

Sharing Data

We will not share your personal information with third parties without your consent, except as necessary to provide services you have requested.

Call Recording

For quality and training purposes, we would like to inform you that telephone calls with us may be recorded. This recording is done solely for the purpose of improving the quality of our services and the training of our staff.

Your Rights

You have the right to access, correct or delete your personal data. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any material changes through our website or by other appropriate methods.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at +1 (307) 677-0689 or via ofeliascleaningservice@gmail.com.

 

Date of last revision: June 5, 2024.